Introduction
This Privacy Policy explains how information is handled when you browse novexahotels.com, make choices through its privacy controls or complete its enquiry form. It distinguishes information kept in your browser from information you choose to send through a separate communication channel. Please read it before entering personal details. The website is intended for adults, and its information practices should be considered alongside the Cookie Policy and the privacy notices of external services you choose to use.
About NOVEXA Hotels
NOVEXA Hotels is the brand presented through this Australian hotel collection website. Questions about this policy can be directed to [email protected] or to Level 4, 16 Meridian Walk, Sydney NSW 2000, Australia. The same contact route can be used to ask who is responsible for a particular interaction. A page describing a hotel concept does not, by itself, establish a separate legal entity, booking contract or independently verified venue operator.
Scope of the Policy
This policy applies to the website pages, browser-based enquiry completion and privacy choices supplied with this site. It does not govern a separate booking platform, an external map, your email provider, telephone network or another organisation's website. If you follow a link or choose to load external content, that service may collect information under its own terms. Review the relevant notice before sharing further details, particularly where a different organisation will handle a reservation or payment.
Information We Collect
Information you enter may include your name, email address, optional telephone number, hotel interest, subject and message. The browser also stores an adult-age confirmation and cookie preference record when you make those choices. The enquiry form keeps a local completion record with the time it was created. Browsing does not require you to provide contact details. Only include information relevant to your question, and avoid providing another person's details unless you are authorised to do so.
Personal Information
Personal information can identify a person directly or become identifying when combined with other details. Contact details and a message about travel plans can fall into this category. The form is not intended to collect identity documents, credit card numbers, medical records or sensitive personal history. If a practical access or dietary question is relevant, describe the requirement in general terms and use an appropriate direct channel for any necessary private discussion. Do not include passwords or financial account credentials.
Contact Form Information
After successful validation, the form stores the completed enquiry in localStorage on your device under novexa-enquiry. This version does not transmit that record to a website enquiry server or send an email. The completion message confirms that the form has been completed, rather than promising delivery. A new completion replaces the previous record. Anyone with access to the same browser profile may be able to access stored information, so take care on shared devices and clear it when no longer needed.
Automatically Collected Data
Like other websites, delivering these pages requires network communication with the hosting provider. That infrastructure may process a network address, requested page, time and basic browser information for delivery or security under its own practices. This site's JavaScript does not install visitor analytics, advertising tags, session replay or a cross-site tracking identifier. External services can receive connection information when you deliberately load them. Local browser preference records are separate from any logs maintained by your network or hosting provider.
Use of Information
Browser-stored choices allow the site to remember the adult-age confirmation and the consent selections you have made. A completed form record preserves the information you entered on that device; the site does not use it to profile you, score your interests or target advertisements. If you send a separate email or make a telephone call, the recipient can use the information provided to understand and respond to that communication. This website does not process reservations, payments or gambling transactions.
Communication
Email and telephone links open services outside the local form. Choosing them may reveal your email address, telephone number and the contents of your communication to the recipient and relevant service providers. Check the destination before sending, keep the message proportionate and avoid unnecessary sensitive information. Completing the browser form is not a subscription to marketing messages. A response time is not guaranteed by the website, and you should not use a general hotel enquiry channel for urgent or emergency assistance.
Cookies
The current site uses localStorage for the preference and enquiry records described here; it does not set its own tracking cookies. The cookie interface uses familiar category names to manage optional functionality, including embedded maps. Necessary storage supports the choices you make about age and privacy. Functional consent controls whether the external map may load. Please see the Cookie Policy for the storage keys, their purposes, how to reopen settings and how to remove records using the supplied controls or browser settings.
Website Analytics
No website analytics provider is integrated into this version. Selecting the analytics option records your preference but does not activate a measurement service because none is installed. The same applies to the marketing option. If measurement features are introduced later, their purposes, providers and storage behaviour should be explained before activation, with appropriate choices offered. Your present selection should not be interpreted as permission for an undisclosed change in purpose. Reviewing this policy periodically helps you identify changes to the website.
Third-Party Services
A Google Maps iframe is available on each hotel page. It is not loaded until functional content is permitted. Loading it establishes a connection with Google, which can process technical data and use cookies or similar technologies according to its own policies. The map shows a city area rather than confirming a hotel's street location. Ordinary outbound links and mail or telephone actions are also third-party interactions. Locally hosted photography, fonts, styles and scripts do not require a separate font or image provider connection.
Information Sharing
The browser-only enquiry completion does not send the stored form record to another organisation. Information you deliberately share by email, telephone or an external service will be handled through that channel. The website does not implement the sale of personal information, advertising audience exports or automated disclosure of enquiry contents. Where a separate service relationship is established, ask for the relevant information-handling terms before sending additional records. Do not assume that the local form's behaviour describes all future direct communications.
International Data Transfers
External services and communication providers may operate infrastructure outside Australia. For example, choosing to load a map involves a provider whose services may process information across different locations. This website does not determine every location used by your browser, network, email provider or an external organisation. Consider the relevant service's privacy notice before enabling it. The local enquiry record remains within your browser storage unless you separately transmit it, synchronise your browser through another service or allow someone else access to your device.
Information Security
Keep your browser and device up to date, use a private browser profile where appropriate and avoid entering personal information on a shared device. LocalStorage is not encrypted by this website and should not be treated as a secure document vault. The form limits the amount of text accepted and does not request payment credentials. No online or local storage method offers absolute security. If you believe information has been exposed, clear the relevant browser records and contact the appropriate recipient or service provider about the incident.
Data Retention
The age-confirmation record and cookie preference record remain until you clear them, reset website data or the browser removes them. The completed enquiry record is automatically removed by the site after seven days when the website is next opened, and can be deleted sooner using the control below. Browser storage is not a guaranteed backup. Clearing data on one device does not remove messages you have separately emailed, records held by another organisation or copies retained through a browser synchronisation or backup service.
Individual Privacy Rights
Depending on the applicable law and relationship, you may have rights to ask an organisation about personal information it holds and request access or correction. The practical first step is to identify who holds the information: a local browser record, an email recipient or an external service provider. The website cannot retrieve local records from your device on your behalf. Use the controls below for website storage, and direct requests about a separately sent message to the organisation that received it.
Access and Correction
You can review or remove local browser records through your browser's site-data tools. The completed form record can also be removed using Clear Saved Enquiry below. If you wish to correct an enquiry held only on this device, remove it and complete the form again with the intended details. For information separately held by the team, email your request, identify the relevant communication and describe the correction needed. Verification may be appropriate, but avoid sending identity documents before a suitable method has been agreed.
Marketing Preferences
This website has no newsletter sign-up, advertising pixel or automated promotional email workflow. A hotel interest selected in the form is not used by this code to subscribe you to anything. The marketing consent switch records a choice for that category but activates no service in this release. If you receive promotional communication through a separate relationship, use the unsubscribe method provided in that message or contact its sender. Browser cookie preferences do not automatically change a separate mailing list.
Third-Party Links
Links to support organisations, privacy guidance and map services help you find further information. Following a link takes you to a service outside this site's control. Its content, security, accessibility and information practices may differ, and inclusion is not a guarantee of every statement or service it provides. Check the address and read the relevant privacy information before entering personal details. You can return to this website without enabling optional map content, and ordinary hotel information remains available when you reject optional categories.
Children's Privacy
The entertainment information is intended for adults aged 18 and over. The age gate asks for a confirmation, not a date of birth, identity document or biometric check. Selecting the under-18 option restricts access to the entertainment content and leaves responsible gambling and privacy information accessible. The website is not designed to gather children's enquiries. If you believe a child has entered information, remove any local record from the device and contact the relevant recipient if details were separately sent by email or another channel.
Australian Privacy Principles
The Privacy Act 1988 and the Australian Privacy Principles may apply depending on the organisation and circumstances. This policy explains the implemented website behaviour and does not assert that every legal obligation has been independently verified. The Office of the Australian Information Commissioner provides guidance on Australian privacy rights and organisational responsibilities. Visit its official website for general information. Applicability, exemptions and the handling of a particular request depend on the relevant facts, so the website should not be treated as personalised legal advice.
Complaints and Enquiries
Please first describe a website privacy concern in an email to [email protected], including the page involved, approximate date and the outcome you are seeking. Do not attach unnecessary sensitive information. Distinguish a local form record from a communication actually sent through another channel. Where the Privacy Act applies, the OAIC explains the process for raising a complaint with the organisation first and then seeking external review where appropriate. The current guidance and complaint options are available on the OAIC website.
Policy Updates
Changes to features, providers or the way personal information is used may require this policy to change. The revision date identifies the current text but does not certify legal review. Material new uses should be explained through appropriate notices before information is used for a different purpose. Saved cookie preferences can be changed at any time through the footer. If you return after a long period, review both this policy and the Cookie Policy before entering new details or enabling external content.
Contact Information
For questions about this policy, write to [email protected] or NOVEXA Hotels, Level 4, 16 Meridian Walk, Sydney NSW 2000, Australia. You can also call +61 2 5550 2468 to ask about a suitable contact route. Please make clear whether your request concerns website storage, a separately sent communication or a third-party service. This helps identify the relevant information holder and the action available. The controls below allow you to remove local website data without sending an enquiry.
Your Website Data
Remove the locally saved enquiry or reset all NOVEXA browser records on this device.
Further guidance: OAIC Australian Privacy Principles ↗ and privacy complaints ↗.